Shipping & Delivery Policy

ProjectVybe provides digital projects, documentation, training, mentorship and software services. Nothing is shipped physically, so there are no courier charges or delivery addresses.

How work is delivered

Delivery is arranged for each engagement and confirmed with you in writing (by email or WhatsApp) before work begins. Depending on what you ask for, delivery may be:

• By email, as attachments or download links
• Through WhatsApp
• Through a shared online folder or a secure download link
• In live sessions, for training and mentorship

Delivery time

The time needed depends on the scope of the work, how quickly you provide the information we need, and the current workload. We agree an expected delivery date with you before work starts. A delivery date is an estimate unless we have confirmed it in writing as a commitment.

The website is currently enquiry-led and does not take online payments. If online payment is introduced, this policy will be updated with the delivery times that apply to it.

If something is missing or late

If you have not received what was agreed, or something you received does not open or is incomplete, email support@projectvybe.com with your reference number. We will look into it and tell you what we will do.

Keeping your files safe

Delivery links may expire after a period we tell you about. Please download your files promptly and keep your own copy.

Changes to this policy

We may update this policy when our services change. The date at the top shows when it last changed.